Codent AI
Website Terms
Last updated: October 12, 2025
Welcome to codent.ai and any pages that link to these terms (the “Site”). The Site is provided by Codent AI, Inc. (“Codent AI,” “we,” “us,” or “our”). By using the Site, you agree to these Website Terms (the “Terms”) and to our Privacy Policy at https://codent.ai/privacy. If you do not agree, do not use the Site.
Heads-up: The Site is informational and marketing content only. It is not medical or legal advice, and it is not an emergency service. If you have a medical emergency, call 911 (or your local emergency number).
About the Site
We grant you a limited, revocable, non-transferable license to access and use the Site for personal or internal business purposes, in accordance with these Terms. We reserve all rights not expressly granted. We may change, suspend, or discontinue any part of the Site at any time.
Eligibility & Accounts
If you create an account (e.g., for demos or customer access), you must be at least the age of majority where you live and you are responsible for your credentials and all activity under your account. Tell us right away about unauthorized use.
Acceptable Use
To protect the Site and our users, you agree not to:
copy, mirror, or scrape Site pages or content (other than limited, revocable permission for public search engines to index publicly available pages);
use bots, spiders, or other automated systems to send more requests than a human could reasonably make with a standard browser;
probe, scan, or test for vulnerabilities or attempt to bypass security or access controls;
reverse engineer, decompile, or otherwise attempt to derive the Site’s source code (unless allowed by applicable law);
introduce malware or other harmful code; interfere with or disrupt the Site’s operation; or place an unreasonable load on our infrastructure;
impersonate another person or organization, misrepresent your affiliation, commit fraud, or violate the privacy or intellectual property rights of others.
We may suspend or terminate access to anyone we reasonably believe is violating these Terms.
Health Information & HIPAA
This Site is for educational and informational purposes. We are not a healthcare provider nor is the Site providing medical or legal advice to you. Do not submit Protected Health Information (PHI) or Personal Health Information through Site contact forms, chat widgets, or email addresses shown on the Site.
When a dental practice uses Codent AI’s platform for patient follow-ups, we may act as the company’s Business Associate as defined in Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), Those activities are governed by a separate written agreement and applicable law—not by these website Terms. If you accidentally send PHI to the Site, we will handle it appropriately (e.g., secure deletion, limited use) and direct you to contact your dental practice.
Communications with You (Email, SMS, Voice)
If you provide contact details, you agree we may send you messages about demos, product updates, and your requests. You can unsubscribe from emails, texts, or calls by letting Us know by email. Message and data rates may apply; frequency varies; not all devices or carriers are supported. Where required by law, we will disclose when calls or video sessions are recorded.
For practices using our platform: You are responsible for obtaining any legally required patient consents for automated outreach (e.g., under the U.S. TCPA). Our systems support opt-out handling and suppression.
Privacy
Your use of the Site is also governed by our Privacy Policy. That policy covers personal information we collect through the Site. PHI processed for a practice is governed by our separate agreement with that practice and by law.
Ownership & Feedback
The Site and its content, including text, graphics, logos, icons, images, software and other materials (collectively, “Codent Content”), are owned by Codent AI or our licensors and are protected by intellectual property laws. Except for the limited license above, you receive no license or rights in the Codent Content.
If you send us comments or suggestions (“Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and create derivative works from the Feedback for any purpose without restriction or compensation.
Third-Party Services
We are not responsible for their content, policies, or practices. Your use of those sites is at your own risk and may be subject to separate terms.
Disclaimers
THE SITE AND CODENT CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not guarantee that the Site will be accurate, complete, available at any particular time, secure, error-free, or free of harmful components.
Limits on Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, CODENT AI AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SITE. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THESE TERMS OR THE SITE WILL NOT EXCEED THE GREATER OF US$100.00 (for U.S. users) OR THE AMOUNT YOU PAID US IN THE LAST 12 MONTHS, IF ANY, TO ACCESS THE SITE.
Some jurisdictions do not allow certain limitations; where prohibited, these limits apply only to the extent permitted.
Indemnification
To the extent allowed by law, you agree to defend, indemnify, and hold harmless Codent AI and our affiliates and service providers, and our and their officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to (a) your use of the Site; (b) your violation of these Terms; (c) your violation of any law or third-party right.
12. Governing Law and Dispute Resolution
U.S. users
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. Except for claims seeking injunctive or other equitable relief, any dispute, claim, or controversy arising out of or relating to these Terms or the Site will be resolved by binding arbitration administered by JAMS under its Optional Expedited Arbitration Procedures. The Federal Arbitration Act (9 U.S.C. §§ 1–16) governs this arbitration agreement. Unless we agree otherwise, arbitration will take place in Wilmington, Delaware.
Class/ Jury Waiver. To the fullest extent allowed by law, each party agrees that claims will be brought only in an individual capacity and not as a plaintiff or class member in any class, consolidated, or representative proceeding, and waives any right to a jury trial.
13. Export & Sanctions
You may not use the Site in violation of U.S. or other applicable export control or sanctions laws. You represent that you are not on any government denied-party list and are not located in an embargoed country.
Changes to These Terms
We may update these Terms by posting a revised version on the Site. The “Last updated” date shows the effective date. Your continued use of the Site after changes become effective constitutes acceptance of the updated Terms.
Miscellaneous
These Terms are the entire agreement between you and Codent AI regarding the Site and supersede prior or contemporaneous agreements on this subject. If any provision is held invalid, the remainder will remain in effect. A failure to enforce a provision is not a waiver. You may not assign your rights or obligations under these Terms; we may assign them without restriction.
California residents. Under Cal. Civ. Code § 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs at 1625 North Market Blvd., Suite N-112, Sacramento, CA 95834, (800) 952-5210 or (916) 445-1254.
Contact
Codent AI, Inc
hello@codent.ai
+1 (415) 734-8560
1000 Fulton Street
San Francisco, CA 94117
United States
